Return & Refund Policy
Return & Refund Policy
At Quiet Shave, we want you to feel confident in your purchase. If you're not fully satisfied, we offer a generous return window to make things right.
180-Day Return Window
You may request a return or refund within 180 days of your delivery date. We believe in standing behind our products, and this extended window reflects that confidence.
Eligibility for Returns
To be eligible for a return, your item should be in the condition you received it, with any included accessories or packaging where possible. Items showing damage from misuse, rather than a manufacturing defect, may not qualify for a full refund, but we'll always work with you to find a fair resolution.
How to Start a Return
To begin a return or refund request, simply email us at QuietShaveHelp@gmail.com with your order number and a brief description of the issue. Our team will respond with return instructions and next steps.
Refunds
Once your return is received and reviewed, we'll notify you of the approval status. Approved refunds will be issued to your original payment method within a reasonable timeframe after approval. Please note that depending on your bank or payment provider, it may take a few additional business days for the refund to appear.
Warranty-Related Returns
If your razor has a manufacturing defect covered under our 1 Year Warranty, please reach out to us directly. Warranty claims are handled separately from standard returns and may not require sending the item back, depending on the issue.
Shipping Costs
Original shipping costs are non-refundable unless the return is due to an error on our part, such as receiving the wrong or a defective item. Return shipping costs, where applicable, are the responsibility of the customer unless otherwise stated.
Exchanges
If you'd like a different item instead of a refund, let us know when you reach out — we're happy to arrange an exchange where possible.
Questions?
We're here to help. Reach out anytime at QuietShaveHelp@gmail.com and we'll take care of you.